* {
  box-sizing: border-box;
  margin: 0;
  padding: 0;
}

body {
  font-family: Arial, sans-serif;
  background: #f4f6f8;
  color: #1f2937;
  line-height: 1.6;
}

.top-header {
  background: #ffffff;
  border-bottom: 1px solid #dcdfe4;
  padding: 28px 20px;
  text-align: center;
}

.top-header h1 {
  font-size: 32px;
  margin-bottom: 6px;
}

.top-header p {
  color: #6b7280;
}

.container {
  width: 92%;
  max-width: 1200px;
  margin: 30px auto;
}

.stats {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 18px;
  margin-bottom: 28px;
}

.stat-card {
  background: #ffffff;
  padding: 20px;
  border-radius: 12px;
  box-shadow: 0 3px 10px rgba(0, 0, 0, 0.07);
  text-align: center;
}

.stat-card h3 {
  font-size: 15px;
  color: #6b7280;
  margin-bottom: 8px;
}

.stat-card p {
  font-size: 30px;
  font-weight: bold;
}

.main-grid {
  display: grid;
  grid-template-columns: 380px 1fr;
  gap: 25px;
  align-items: start;
}

.ticket-form-section,
.ticket-list-section {
  background: #ffffff;
  padding: 24px;
  border-radius: 12px;
  box-shadow: 0 3px 10px rgba(0, 0, 0, 0.07);
}

.ticket-form-section h2,
.ticket-list-section h2 {
  margin-bottom: 20px;
}

form {
  display: flex;
  flex-direction: column;
  gap: 10px;
}

label {
  font-weight: 600;
  margin-top: 4px;
}

input,
select,
textarea {
  width: 100%;
  padding: 11px 12px;
  border: 1px solid #cfd4da;
  border-radius: 7px;
  font-size: 15px;
  background: #ffffff;
}

input:focus,
select:focus,
textarea:focus {
  outline: none;
  border-color: #6b7280;
}

textarea {
  resize: vertical;
}

.primary-btn {
  margin-top: 8px;
  padding: 12px;
  border: none;
  border-radius: 7px;
  font-size: 15px;
  cursor: pointer;
  background: #1f2937;
  color: #ffffff;
}

.primary-btn:hover {
  opacity: 0.9;
}

.ticket-list-header {
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 15px;
  margin-bottom: 20px;
}

.ticket-list-header select {
  width: 180px;
}

.ticket-card {
  border: 1px solid #e0e3e7;
  border-radius: 10px;
  padding: 18px;
  margin-bottom: 16px;
  background: #fafafa;
}

.ticket-top {
  display: flex;
  justify-content: space-between;
  gap: 15px;
  margin-bottom: 12px;
}

.ticket-card h3 {
  margin-bottom: 4px;
}

.ticket-card p {
  margin-bottom: 6px;
}

.badge {
  display: inline-block;
  padding: 4px 9px;
  border-radius: 20px;
  font-size: 12px;
  font-weight: bold;
}

.priority-low {
  background: #e8f5e9;
}

.priority-medium {
  background: #fff3cd;
}

.priority-high {
  background: #fde2e2;
}

.status-open {
  background: #e7f1ff;
}

.status-progress {
  background: #fff3cd;
}

.status-resolved {
  background: #e8f5e9;
}

.ticket-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  margin-top: 14px;
}

.ticket-actions button {
  padding: 8px 11px;
  border: 1px solid #d0d5da;
  border-radius: 6px;
  cursor: pointer;
  background: #ffffff;
}

.ticket-actions button:hover {
  background: #f0f2f4;
}

.delete-btn {
  border-color: #e1b3b3 !important;
}

.empty-state {
  text-align: center;
  color: #6b7280;
  padding: 35px 10px;
}

@media (max-width: 900px) {
  .stats {
    grid-template-columns: repeat(2, 1fr);
  }

  .main-grid {
    grid-template-columns: 1fr;
  }
}

@media (max-width: 600px) {
  .stats {
    grid-template-columns: 1fr;
  }

  .ticket-list-header {
    flex-direction: column;
    align-items: stretch;
  }

  .ticket-list-header select {
    width: 100%;
  }

  .ticket-top {
    flex-direction: column;
  }
}